How It Works
At Otol Models, we understand the importance of timely and reliable shipping. That’s why we strive to ensure your orders are delivered as quickly as possible. We work with a variety of carriers to guarantee our customers receive their packages quickly and securely.
Our shipping policy is one of the most customer friendly in the industry. We offer Economical Shipping, returns and exchanges so that you can shop with confidence.
RETURNS AND REFUNDS
How It Works
Only unopened models which have showcase can be returned within 2 weeks of the receipt date at buyer cost
About Our Policy
Otol Model Cars is committed to delivering top-tier manufacturing products to our customers. Our team works hard to ensure that all of our products are of the highest quality and have no defects. We take pride in our product and if there is ever a problem, we offer a free exchange or return policy.
PRIVACY AT OTOL MODEL CARS
All about Information Security
What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.